Welcome to MineBuilders's Buycraft Store!
Join the server: minebuilders.me
Visit our Forums: http://www.minebuilders.org/index.php
Join our Discord: https://discord.gg/7R8C26M
Transactions made are processed and completed within 5 minutes of purchase if the server is online. If you do not receive your donation item within 12 hours, please contact us through one of the methods provided at the bottom of this page.
Please note that rank and item prices and contents may change ay any time without notice. We will not change prices or contents of any rank or item in our store without a valid reason (plugin compatibility, balancing issues, exploits, etc.). Also, note that donating to our server does not exempt you from any of our rules. It is important for all of our players to follow our reports. Please make sure you thoroughly read through them before making a donation.
Your privacy is very important to us. Any personal information we receive will only be used to fill and complete your order. We do not and will not sell or redistribute any of your personal information to anyone. We will continue to do everything necessary to protect your personal information.
We offer refunds on a case by case basis. In order to request a refund, please contact us and provide a list of which transactions (Unique Transaction ID's) you are looking to get a refund for along with a reason for the refund. Please see the "Contact Us" section at the bottom of this page for the different methods you can contact us.
Your refund request may or may not be accepted. Any disputes through PayPal or other available payment gateways will be flagged as fraud through both Buycraft and our own database.
If a chargeback attempt is made on any rank or any other item in our store, the rank or item will be removed from your account and you will be immediately banned from making any other donations our store as well as any other Buycraft store. Additionally, your account will be banned from our server.
If another player has made a donation on your account and they decide to chargeback any rank or other item in our store, then both accounts (theirs and yours) may be banned from our server. If you believe you were banned in error, please contact us.
Three methods of contact are provided to you:
- You may join our Discord server for support. You may ask for help in our various text channels or private message us if we are online.
- You may join our Forums for support. On the forums, you have the option to either create a thread in one of our categories or contact us directly through the forums' private messaging feature.
- You may contact the owner directly by sending an email to firstname.lastname@example.org (This the slowest method of contact!)